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What are alerts?
Alerts occur when the requested data does not match the data stored in the ACS MAH System or when an inactive pack is to be set to inactive again. Each...
What are the national and European alert management systems and how are they connected?
An Alert originates in the national verification system (the MAH System in Germany) and forwarded to various other systems. The respective status changes and comments are synchronised with each other....
Automatic alert evaluation
The following automatic alert evaluations are currently implemented in Germany: Alert status change in case of a faulty batch upload If the cause category “Batch upload is missing” or “Batch...
Alert Management
This article describes the most common alert types and how to identify and analyze them. This article provides you with help in analyzing the causes of alerts. The alert management...
Considerations for Inter-Market-Transaction-Alerts
Alerts may occur for packs that are not physically located in the country for which the pack data was uploaded. It has been agreed throughout Europe that an alert must...